We ship to the 48 Contiguous United States at the present time. Once we receive your order, we begin processing. Most items will be shipped within 1-5 business days. Personalized items will take longer, as will a few of our clothing items that are hand created.
On rare occasions our orders are affected by poor weather conditions or other unexpected delays such as a freight carrier having an accident, etc. If this should happen to any purchase you have made, we will notify you immediately.
Please do not ever hesitate to contact us with any questions you may have. We value your business and want to do anything we can to keep you as our satisfied customer.
Since we represent various manufacturers, the return policy for our items varies. Most items will be accepted for return if there is a manufacturer's defect. We MUST be notified of any issues with your purchase IMMEDIATELY so we can resolve your problem without delay. Please keep all original packaging. We will work with you the best we can to make sure you remain a satisfied customer.
If you do need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to proceed with the items from your order.